24/7 Electrician Answering:
Never miss a job-ready call.
From critical switchboard faults to mid-storm power outages, CallCover handles your missed calls, captures the danger level, and alerts your team before they ring the next sparky.
4.9/5 Rating
Trusted by 250+ Aussie Tradies
Integrating with your tools
CallCover Demo
Listen to a Real Call
Who is CallCover for?
Built for every electrical workflow.
Service specialists
Managing switchboards and rewiring leads
- âś“ Stop losing leads while you're in a ceiling cavity
- âś“ Qualify high-value board upgrades vs small repairs
- âś“ Service area filtering for your local region
Emergency Teams
24/7 high-urgency call intake
- âś“ Never miss a mid-storm power outage lead
- âś“ Instant triage: burning smell vs routine query
- âś“ Priority lead escalation for site crews
Built for the AS/NZS 3000 Standards.
Handling electrical calls isn't just about taking a name. It's about safety. Our AI is trained to recognise high-risk scenarios—burning smells, flickering mains, or exposed wiring—immediately escalating them as Priority 1 leads to keep you compliant and your customers safe.
The "Safe-to-Site" Script
"I'll alert the on-call sparky now. For your safety, are you seeing any smoke or hearing a buzzing sound from your switchboard?"
Immediate 'DANGER' alert sent to your phone with site address.
Solar, EV & High-Tech Triage.
The electrical landscape is changing. Whether it's an inverter error code or an EV charger fault, CallCover captures the technical specifics upfront. You get the data you need to quote the right parts before you even leave the workshop.
- Inverter brand and error code capture
- EV Charger brand and connectivity status
- 3-Phase vs Single-Phase identification
How it works
CallCover handles every electrician call, automatically.
We answer 24/7
CallCover answers every missed call instantly, day or night, so you never lose a job to voicemail.
AI Triage
We identify if it's a dangerous fault or a routine fitting change before they call the next sparky.
Instant Summary
Receive a detailed SMS and email summary within seconds, including site address and fault status.
Lead Escalation Coming soon
High-value emergency leads escalate to your team until someone responds—driving revenue, not voicemail.
Why missed calls cost sparkies
78%
of customers book the first sparky that answers
When the power is out, they won't wait for a callback—they want help now.
62%
of callers never leave a voicemail
They'll just work their way down the Google search list.
45%
of high-value jobs happen after hours
Faults and safety hazards don't follow a 9-5 schedule—you need 24/7 intake.
Built for Aussie Electrical Crews
Intelligent intake that understands trade urgency.
24/7 Missed-Call Capture
CallCover answers missed and after-hours calls so urgent electrical jobs don't hit voicemail.
Service Area Filtering
We confirm the caller's suburb/ZIP is within your service area before sending you the summary.
Urgency Triage
We separate true emergencies from routine enquiries and flag priority calls immediately.
Job Details Upfront
We capture name, number, address, issue type, and access notes - so you can quote and schedule faster.
Instant Summary Alerts
Receive the call summary by SMS + email within seconds, including urgency and key details.
Simple Forwarding Setup
Forward missed/after-hours/overflow calls to CallCover - keep your existing number and workflow.
“Last month we missed 23 calls while on sites. CallCover captured every single one - we converted 18 into booked work. That's a massive amount of revenue we would've lost.”
Marcus Thompson
Owner · Rapid Response Services, Auckland
Frequently Asked Questions
How does CallCover handle electrical emergencies?
When a customer has a total power failure or a switchboard fire at 2am, they want an electrician now. CallCover's AI answers immediately, captures the emergency details, and alerts you before they ring the next sparky.
Can it distinguish between dangerous faults and small repairs?
Yes. Our AI is tuned to identify high-priority keywords (no power, sparking, smoke, burning smell) and flags them as priority leads while separating out requests for simple light fitting changes.
How does CallCover handle power outage calls vs routine wiring?
During storm surges or grid failures, call volume spikes. Our AI handles unlimited simultaneous calls, triaging total outages as Priority 1 while logging routine house rewiring quotes for your morning review.
Can the AI distinguish between residential faults and commercial maintenance?
Yes. The AI can ask specifically if the site is a residential home or a commercial property, helping you dispatch the right tech for the right job type.
Is there a setup for solar-specific electrical queries?
Absolutely. We can tune the intake to capture specific solar details like inverter error codes or panel damage, ensuring your specialists have the right data before they call back.
Does it integrate with my trade CRM?
Yes. CallCover integrates with major trade platforms like AroFlo, SimPRO, and Jobber, sending lead details directly into your dispatch workflow.
Do you handle Level 2 ASP callouts?
Yes. Our AI can identify if a caller needs a Level 2 ASP for overhead/underground service work or meter installs, ensuring these high-value calls are flagged for immediate action.
Can the AI capture EV charger fault codes?
Absolutely. We can configure the AI to ask for specific EV charger brands (Tesla, Wallbox, etc.) and any visible fault codes, so your technician arrives with the right diagnostic tools.
How do you triage industrial machine breakdowns vs domestic callouts?
The AI identifies commercial/industrial context immediately. Machine-down situations in a factory are triaged as 'Critical' compared to a domestic power-point repair, following your custom escalation rules.
What details do you capture?
We get contact info, service address, fault type (no power, burning smell, EV fault), and site access notes, all greeted with your professional business name.
Get set up within 24 hours
Forward missed and after-hours calls to CallCover within 24 hours. Get caller details by SMS + email instantly.
Forward missed calls
Divert busy, overflow, and after-hours calls to CallCover.
24/7 AI Answering
Callers hear your brand and speak with an AI tuned for trades within seconds.
Instant summaries
Name, number, address, and issue land in SMS + email right away.
Guaranteed follow-up
Every job is logged so no emergency call goes missing.