24/7 Pest Answering:
Never miss a lead.
Never miss an infestation lead while you're on a spray. CallCover handles your missed calls, triages the pest type, and alerts you before they ring the next tech.
4.9/5 Rating
Trusted by 250+ Aussie Tradies
Integrating with your tools
CallCover Demo
Listen to a Real Call
Who is CallCover for?
Built for the pest control workflow.
Residential Specialists
Handling termites, spiders, and rats
- ✓ Capture leads while you're in a roof cavity
- ✓ Triage active nests from routine annual sprays
- ✓ Service area filtering for your local suburbs
Commercial Managers
Managing large contracts and call spikes
- ✓ Never miss a high-value commercial lead
- ✓ Professional intake for hospitality and retail clients
- ✓ Scalable coverage for your field fleet
Termite Swarm Response.
Termite leads are often a race against time. CallCover identifies active swarms and structural damage reports immediately, escalating them as Priority 1 leads so you can secure the inspection before they call the next tech in the local directory.
The "Infestation Intake" Script
"I'll alert the tech now. To help us prepare the treatment, where are you seeing the active pests and are there children or pets at the site?"
Detailed pest summary with site hazards sent to your phone in < 60s.
Commercial Compliance & Internal Links.
Manage high-value commercial accounts with professional scale. Our AI is configured to capture the sector data you need—whether it's HACCP compliance for hospitality or urgent rodent control for retail.
How it works
CallCover handles every pest lead, automatically.
We answer 24/7
CallCover answers every missed call instantly, day or night, so you never lose a job to voicemail.
AI Triage
We identify the pest type and infestation urgency before they reach your competitor.
Instant Summary
Receive a detailed SMS and email summary within seconds, including site address and pest status.
Lead Escalation Coming soon
Urgent commercial and termite leads escalate to your team until someone responds.
Why missed leads cost pest tech
78%
of customers book the first business that answers
Fear and urgency mean they won't wait for your spray to finish.
62%
of callers hang up on voicemail
They want immediate reassurance that a technician is on the way.
45%
of termite leads happen after hours
Pest emergencies don't stick to 9-5 business hours.
Built for Aussie Pest Crews
Intelligent intake that understands pest urgency.
24/7 Missed-Call Capture
CallCover answers missed and after-hours calls so urgent pest jobs don't hit voicemail.
Service Area Filtering
We confirm the caller's suburb is within your service area before sending you the summary.
Infestation Triage
We separate true emergencies (active termite nests, wasp swarms) from routine annual inspections.
Pest Details Upfront
We capture name, number, address, and pest type so you can prepare the right treatment.
Instant Summary Alerts
Receive the call summary by SMS + email within seconds, including urgency and key site details.
Simple Forwarding Setup
Forward missed/after-hours calls to CallCover - keep your existing business number and mobile setup.
“Last month we missed 23 calls while on sites. CallCover captured every single one - we converted 18 into booked work. That's a massive amount of revenue we would've lost.”
Marcus Thompson
Owner · Rapid Response Services, Auckland
Frequently Asked Questions
How does CallCover handle pest control emergencies?
When a customer finds a termite nest or a wasp infestation, they want a tech now. CallCover's AI answers immediately, captures the pest type and infestation details, and triggers Missed Lead Escalation if you're out on a spray.
Do you handle bed bug emergency response?
Yes. Our AI identifies the extreme urgency and distress associated with bed bug reports, ensuring these high-value treatments are triaged for immediate followup.
How do you handle commercial pest log compliance?
For food service or hospitality clients, we can tune the AI to capture specific site-ID or sector data, ensuring your technician has the right compliance details before arriving.
Can the AI triage dangerous pests vs routine inspections?
Absolutely. Active wasp swarms or aggressive spider sightings are triaged as high-priority leads, while routine annual sprays are logged for your next business day review.
Is it better than a generic call centre?
Generic centres often miss technical details about the infestation. CallCover is tuned for Aussie pest terminology and costs a flat monthly rate.
Get set up within 24 hours
Forward missed and after-hours calls to CallCover within 24 hours. Get caller details by SMS + email instantly.
Forward missed calls
Divert busy, overflow, and after-hours calls to CallCover.
24/7 AI Answering
Callers hear your brand and speak with an AI tuned for trades within seconds.
Instant summaries
Name, number, address, and issue land in SMS + email right away.
Guaranteed follow-up
Every job is logged so no emergency call goes missing.